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Concessions & Rebates

Low Income Household Rebate

The Low-Income Household Rebate is available to New South Wales residents who meet the eligibility requirements.

The benefits available under the Low-Income Household Rebate are explained here:

You can apply for the Low Income Household Energy Rebate if:

you’re a NSW resident
you’re an on-supplied customer of an energy retailer

you hold one of the following:

– Pensioner Concession Card issued by the Department of Veterans’ Affairs (DVA) or Services Australia
– Health Care Card issued by Services Australia, or
– DVA Gold Card marked with either ‘War Widow’ or ‘War Widower Pension’, or ‘Totally and Permanently Incapacitated’ (TPI) or ‘Disability Pension’ (EDA).

You should contact Service NSW on 137 788 or locate a service centre near you.

For further information, go to Services NSW

You can apply online for the Low Income Household Rebate here:

Our contact details:

Phone number

1300 585 135

Email address

support@nexusutilities.com.au